What’s Different about Agile?

Agile is advancing rapidly up project management and systems development agendas worldwide.  Specific approaches such as Scrum are becoming mainstream.  It’s not new. DSDM has origins in the 1990s.  The Agile Manifesto was written by advocates of iterative and incremental development methods in 2001.

The table below is derived from the 2005 book “Challenges of Migrating to Agile Methodologies” by Sridhar P Nerur (et al).

The vital issue for those attracted to the concept of Agile is, for any given situation, to balance the benefits of a responsive and flexible approach with one that imposes more rigour and discipline.

  Traditional Agile
Control Process Centric People Centric
Management Style Command & Control Leadership & Collaboration
Knowledge Mgt Explicit Tacit
Role Assignment Individual Self Organising Team
Communication Formal  Informal
Customer Role Important Critical
Project Cycle Guided by Tasks/Activities Guided by Product Features
Development Model Life-cycle Evolutionary
Org Structure Mechanistic/Bureaucratic Organic/Flexible
Technology No restriction Favours Object Oriented

>> Agile Training Courses
>> ScrumMaster Courses
>> DSDM Atern Courses
>> The Agile Manifesto

Blogalot - June 2010

Presentation Skills Training

Management guru, Tom Peters, says “Presentation skills are worthy of extreme, obsessive study”. 

Well, we’ve only got time for 10 top tips but we do agree. Whether you’re presenting an idea, a service, a project, your company, or yourself you often only have one chance to make real impact with a given audience.

1. Know your message
- What are you trying to achieve?
- What messages do you need to convey?

2. Know your audience
- Who do you really need to reach?
- What will those people respond to? (positively or negatively)

3. Start strong
- It’s a cliché but the first 2-3 minutes are the most important
- Don’t leave your key messages to the end when attention has lapsed

4. Tell a story
- An internal logic to your material makes it easier to digest
- And a story is far more likely to be remembered

5. Deliver with passion
- Your audience won’t be enthusiastic if you aren’t
- Demonstrate your mastery of your content

6. Keep concise
- Do not include anything which is not essential for your story (it distracts)
- Keep it short if possible: don’t expect to retain attention beyond 20 mins

7. Bullet Points DO NOT work
- They do here because they substitute for a presenter
- If you are standing next to bullet points you are reduced to an “irritant”

8. Images MAY work
- Everyone knows images are more powerful than words
- Hopefully they are appropriate, give visual clues and encourage self discovery

9. Keep control
- Your message and your body language must not let the audience drift away
- Break the rythm, avoid physical barriers, use eye contact, modulate your voice

10. Say it once, say it again - then once more
- Analyse the next TV documentary you see
- Present your message repeatedly - using a different angle each time

>> Find Presentation Skills Training
>> Buy ” Presentation Zen: Simple Ideas on Presentation Design and Delivery”
>> Explore the best source of advice for Powerpoint presentations

Blogalot - February 2010

Top Project Websites & Communities

Sharing of best practice amongst Project & Programme Management professionals was a central theme at the conference for the public service sector in December.

Helen Goulding of the Audit Commission presented various useful websites and communities. We’ve added a few more to make this “top ten” list. 

1. OGC - http://www.ogc.gov.uk/programmes_and_projects.asp
- the government’s agency promoting more efficient PPM

2. Best Management Practice - http://www.best-management-practice.com/
- from the OGC, APMG and TSO (organisations behind PRINCE2, MSP & ITIL)
- comprehensive information about OGC training and qualifications

3. Best Practice User Group - http://www.usergroup.org.uk/
- User group associated with the Best Management Practice website

4. I&DeA -  http://www.idea.gov.uk/idk/core/page.do?pageId=5817020
- Improvement & Development Agency
- Share best practice regarding many aspects of government
- Includes knowledge base of project and change management materials

5. Capital Ambition - http://www.londoncouncils.gov.uk/capitalambition/default.htm
- London’s Regional Improvement and Efficiency Partnership
- Toolkits, Shared Projects, Networking, Local Meetings etc

6. JISC Infonet - http://www.jiscinfonet.ac.uk/
- emphasis on the education sector
- toolkits, guides, seminars etc

7. Eastern Development Centre - http://www.easterndc.org.uk/
- Supports NHS organisations - predominantly in east of england
- 60 staff and contractors working on health service projects

8. Association for Project Management - http://www.apm.org.uk/
- The UK’s professional body for project managers
- Information on qualifications
- Regional communities - and special interest groups

9. The Project Management Institute - http://www.pmi.org/Pages/default.aspx
- the US based international PM membership organisation
- details on internationally recognised experience based qualifications
- also links to UK (and other national) PMI organisations

10. FOCUS on TRAINING - http://www.focus-on-training.co.uk/
- Find and book accredited training across the UK
- Download guides to popular qualifications
- On-line learning options
- Books (including OGC manuals) at discount prices

Do suggest other useful sites and communities for project and programme management professionals

Blogalot - December 2009

Project & Programme Management

Project and Programme Management (PPM) in the Public Sector was the focus of a stimulating Public Service Events conference on 2 December.

Inspite of the impending cuts and financial pressures on government departments and the public sector more generally, the mood was confident and positive.

There were 3 main themes which recurred throughout the day:

1. Raising the profile of the PPM Profession
Programme and project management has become part of the public sector landscape during the past decade but there’s need to consolidate the professional status of those involved - and to improve understanding of best practice amongst project sponsors and business leaders. Sarah Cox of the Cabinet Office explained that The Association for Project Management can play an important part in this evolution.

2. Delivery of Project Benefits
“We have the methodology in place but still projects do not deliver.” There were many perspectives on this but Leadership, Interpersonal Skills and Benefits Management processes were seen as central. Susannah Howard of the NHS Eastern Development Centre said “there is often confusion over the skills needed, and processes are misunderstood or resisted”.

3. Networking to Share Experience & Best Practice
Speakers such as Helen Goulding of the Audit Commission runs a centre of excellence, and others such as Tim Ellis (Head of Programmes - Kensington & Chelsea) had initiated highly successful informal networks to stimulate interaction. 

Leadership, Methodology or Project Manager Skills - which do you think are the most important areas to improve?

>> Programme & Project Management Courses
>> APM Certification
>> NHS “Enable East”

Bogalot - December 2009

ANOTHER Microsoft Project Release

Critics might wonder whether we’re ready for Microsoft Project Professional 2010. There are a lot of MS Project fans who still make do with 2003  - avoiding the extra cost of a 2007 licence.

However it might be time to get prepared to upgrade. The 2010 package was unveiled in September, and it looks pretty good. There are significant enhancements to both the standard and EPM packages.

There’s a good overview on the Focus site written by one of their expert trainers - Dominic Moss.

>> Read Dominic’s Review of Project Professional 2010
>> Find MS Project Courses

Blogalot - October 2009

Skills for Successful Project Management

Top 10 Competencies of APM Practitioners

To obtain the Association for Project Management’s Practitioner Qualification (PQ), delegates are assessed against 30 technical and behavioural criteria.

A recent report by Dr Andrew Delo of Provek identified the top ten criteria exhibited by successful candidates.  Interestingly, the top four all centre on inter personal skills.

1. Lead and influence a small team
2. Answer questions relevantly and succinctly
3. Communicate verbally in an appropriate way
4. Present compelling recommendations
5. Define the scope of the project
6. Apply a management process competently
7. Determine stakeholders and their influence/interests
8. Obtain information through use of appropriate questions
9. Understand project context and business case
10. Design the optimal project organisation

Read the full article:
>>
Cracking the Code

Test your Project Management Skills
>>
Free Online Project Management Assessment

Find APM Training
>> APM Training Courses from Focus

Focus on Training partners with Provek to help individuals and organisations assess project management competency.

Blogalot   July 2009

Funding for IT and Project Management Training

More Training Courses Funded by Grants and Loans

As the recession bites, Focus has seen a significant increase in the number of training courses for project management and IT professionals supported by a variety of government initiatives.

We’ve added several pages to our website to help explain what help is (or is not) available.
>> Funding for Individuals
>> Funding for Businesses
>> ELCAS Enhanced Learning Credits for the armed forces

We find a lot of inconsistency across the country and we’re sure that many people are not aware of the possibilities. Let us know if you come across other funding sources which we have not mentioned.

Blogalot July 2009

Agile Project Management - 10 Golden Rules

Successful Application of Approaches such as DSDM Atern and RAD is Underpinned by Essential Rules

Agile project management specialist, Keith Richards, has distilled 10 golden rules based on his personal experience of facilitating and leading agile projects in hundreds of organisations. He shared these at the recent Best Practice User Group Showcase in London.

1. Define the project objective in less than 10 words
- all team members should be able to write it on a post-it note
2. Build a team with those who can say “can”
- “if you think you can’t, you can’t” (Carol Bartz)
3. Go slow early to go fast
- do enough design up front
4. Look backwards to go forwards
- learn lessons along the way
5. Change is great!
- Agile techniques are designed to handle changing requirements
6. To be understood, seek first to understand
- A great bit of philosophy from Stephen Covey
7. Collect actuals - this is the oxygen for your project
- You can’t control what you can’t measure (Tom DeMarco)
8. Use fat communications channels
- Go Face to Face!
9. Work hard at controlling what you can’t control
- Or at least control the consequences of what you can’t control
10. One more day? NO.
- Zero time tolerance - this is the NUMBER ONE rule

>> DSDM courses at Focus
>> PRINCE2 courses at Focus
>> Buy ‘Agile Project Management: running PRINCE2 projects with DSDM Atern’ by Keith Richards
>> Focus LinkedIn group

Blogalot  June 2009

PRINCE2 Myths

As more and more people undertake PRINCE2 training so the myths and misconceptions around it seem to grow.

Myth 1: PRINCE is an acronym for Projects in Non Commercial Environments

PRINCE2 began life in the public sector and, as a result, many people perceive PRINCE as not being relevant to the private sector; or at best only to organisations providing services.

In fact, PRINCE stands for ‘Projects In Controlled Environments’. Crucially, its purpose is to provide a structured project management method which can be applied to any project situation. This can then be scaled to suit projects ranging from office relocation to the building of a nuclear power plant.

Others like to explain that PRINCE derives its name from Machiavelli’s “The Prince: Politics, War, and Human Nature”.  There’s no doubt that an understanding of organisational politics can be vital to project success, but I am almost certain that this connection to the name is a pure myth!

Myth 2: Only project managers looking for a job study PRINCE2

Because an increasing number of job advertisements specify the need for candidates to have successfully completed PRINCE2 training, a culture of cynicism has been directed towards the scheme.

My own experience is that the primary driver for people to embark on PRINCE2 training is their existing employer. Very often they have concluded that delivery of project benefits is inadequate so training is provided to enable employees to learn a more rigorous, and beneficial, approach to project management.

As PRINCE is taken up by more organisations, a secondary result is that employers find it more efficient and convenient to recruit managers who are already PRINCE trained. 

Myth 3: PRINCE2 training marks you out as a competent project manager

The PRINCE2 Foundation qualification marks you out as someone who has invested time in understanding the structure and terminology of a PRINCE2 project. You will be able to act as an informed member of a PRINCE2 project team.

The PRINCE2 Practitioner qualification marks you out as someone able to apply the principles of PRINCE2 to practical real life scenarios.

Training for these qualifications alone does not make you a competent project manager.

In theory, the PRINCE2 training could be successfully completed by a student with zero project experience. However, it’s the combination of theoretical understanding and years of practical experience across a range of projects that truly signifies a competent project manager. 

Myth 4: PRINCE2 training involves a three day Foundation course and a two day Practitioner course

The majority of people studying PRINCE2 undergo training in this format but it is not the only way.

The PRINCE2 Foundation exam is normally taken on the final day of a three day instructor led training course.  The PRINCE2 Practitioner exam is normally taken after a further two or three days training. In many cases, the training takes place over five consecutive days with the Foundation exam on the Wednesday, and the Practitioner exam on the Friday.

A number of accredited training organisations now offer instructor led training in alternative formats to suit differing learning styles and diary commitments. These include:

Four plus One
- Foundation training for three days
- An initial Practitioner training day
- Final Practitioner training day and exam held one week later giving time for additional self study

Weekend
- Foundation training of three days from Friday to Sunday
- Practitioner training and exam undertaken over the following weekend (Saturday and Sunday)

It is also possible to take the exams at independent examination centres following self study of the PRINCE2 manuals, or having studied an accredited distance based learning pack. 

Myth 5: The new multiple choice exam is dumbing down the value of PRINCE2 training

In September 2007, a new format for the PRINCE2 Practitioner exam was introduced to replace the former essay based exam.

Although the new exam follows a multiple choice format, it is undeniably thorough in its range of questions. It still lasts three hours, and still tests a student’s understanding of how to apply PRINCE2 principles to real life scenarios. However, it is no longer possible to refer to any material other than the PRINCE2 manual during the exam.

Myth 6: You’re not allowed to use PRINCE without completing accredited training

No - the PRINCE2 methodology is freely available for anyone to study and adopt.  One of the strengths of PRINCE is that it is open to all.  It provides a common language that can be used between organisations collaborating on projects.  It enables project managers new to a project or organisation to rapidly engage and contribute to the full with the minimum of bespoke training required.

Whilst use of the PRINCE project management method is not controlled, the PRINCE2 brand and the intellectual property within the official manuals belong to the Office for Government Commerce (an arm of UK government).  Great care goes in to accreditation of support literature, training organisations, training courses, training materials and exams in order to ensure that you can rely on receiving consistent and high quality inputs as you drive to adopt professional project management disciplines. 

Myth 7: PRINCE2 project managers earn significantly more

Some do, some don’t.  Like university degrees or MBAs it’s probably true on average that those with relevant qualifications earn more.  This is not guaranteed and depends on the many other attributes you bring.

A 2007 survey by Arras People confirmed there are “slightly more non accredited people in the lower earning [pay]scales, and fewer in the higher ones”. “76% of all respondents believe accreditation helps them gain employment.”

However, this survey emphasises that pay differentials between project managers are also heavily impacted by sector and job role. Arras considered a range of qualifications including ITIL and PMP though Prince2 Practitoner was the most popular – held by 19% of respondents. 

Myth 8: PRINCE2 training is a fast track alternative to PMP

The PRINCE2 Practitioner qualification can be obtained after training of just one week and perhaps 20 hours of pre-study.

The PMP qualification from the US based Project Management Institute imposes strict and demanding prerequisites in terms of both training and experience.  Requirements depend on personal circumstances but for example: university degree; 4,500 hours project experience; successful completion of 4 hour exam (usually preceded by one week training course).

So yes, PRINCE2 is a fast track qualification.  But no, it is not an alternative to PMP.

The PMP (and its counterpart from the UK Association for Project Management) is designed to develop and show personal competency in skill sets which are proven to underpin project management success.  These are distilled in the form of a comprehensive Body of Knowledge – and include areas such as people, procurement and communications. 

Myth 9: I don’t need further training since I already have PRINCE2 Practitioner

Wrong – on multiple levels!

In the broader context of project manager skills you will be starting to appreciate that PRINCE2 training alone will not make you a good project manager.

In the more specific context of being a PRINCE2 professional, capable of successfully leading projects through the PRINCE lifecycle, the comment is also naïve.  An increasing range of P2 Professional courses are now available to help consolidate and extend skills in specific aspects such as “Writing the Project Initiation Document (PID)”, or “PRINCE2 for Business Leaders”.

Many of these courses have been developed by the PRINCE2 training community and they may not be officially accredited.  In some cases the training will be tailored and specific to the needs of a given organisation. 

Myth10: You must re-sit the training course after 5 years to stay accredited

The PRINCE2 qualification is valid for 5 years after which the holder must demonstrate that they have retained and, where appropriate, upgraded their understanding of the methodology.

Rather than re-sit the full Practitioner exam it is possible to take a one hour re-registration paper.  It is not essential to undertake a training course though most prefer to take advantage of a one day refresher course which incorporates the re-certification exam.

Want to Double Your Salary?!

Recent data shows that the average salary for a Programme Manager in the UK is £68k compared to £45k for a Project Manager.

It’s important to understand the difference between the roles – but it is certainly a realistic career progression for many project managers.

MSP is a useful route in terms of training courses and certification which may help you on the journey to become a successful programme manager. The recently refreshed MSP best practice guidance sits within the same family of qualifications as PRINCE2.

”Programme Manager” – An Increasingly Prominent Role
Programme Management is about delivering strategic change in an organisation.  It involves working across traditional functional boundaries.  It has become the preferred management style used by organisations as they implement major investment projects or drive business change. 

Demand for Programme Managers is Growing
Recruitment statistics show strong growth in the number of Programme Management roles and recent salary surveys confirm the sizeable premiums that well qualified programme managers can earn – 50% more than a Project Manager.

Data from leading specialist project management recruiter, Wellingtone, shows the following salary levels:
Project Co-ordinator
Average £24,100
Range  £18,000 to £30,000

Project Manager
Average £45,050
Range  £34,000 to £58,000

Programme Manager
Average £68,200
Range  £52,500 to £90,000

A Programme Manager is not Simply a Manager of Multiple Projects
The skills of the Programme Manager correspond as closely to those of the General Manager as the Project Manager.  The successful Programme Manager not only directs a series of discrete projects but provides leadership, allocates resources and ensures that project activity is fully consistent with the day to day requirements of the business.

Training and Certification Options
There are 2 main certification options available.  The US based Project Management Institute (PMI) offers the “Program Management Professional” (PgMP).  As yet this has not become widely known in the UK, but is recognised by many international organisations.  In addition to an exam, candidates must be able to demonstrate several years’ programme management experience.

The most respected qualification structure in the UK is MSP.  Based on best practice guidelines developed over the past 15 years by the OGC, the training is accredited by the APM Group.  This puts it in the same family as PRINCE2.

MSP Managing Successful Programmes
There are 3 levels of MSP certification.  The Foundation Certificate establishes basic understanding of the MSP framework and terminology.  Training courses are typically 2 or 3 days duration with a short multiple choice exam.

The Practitioner Certificate requires a comprehensive understanding of the principles together with the ability to relate it to real life scenarios.  Training is often close coupled with the Foundation so that both certificates can be obtained in 5 days.

The Advanced Practitioner distinguishes those who understand how to apply MSP to practical business situations.

Blogalot
www.focus-on-training.co.uk